Your gear breaks. Nobody tells you. Until it’s too late.
Matrix Mate puts an intelligent agent — MM8 — on every piece of equipment in your kitchen. Staff scan to log faults. You get notified instantly. MM8 already knows the history. Repairs get documented. Compliance records build themselves. And when the time comes to sell, the equipment story is already written — in data, not guesswork. One fee per item. Unlimited users. No extra cost for the AI. Always on.
1 fee
per IUM
Unlimited
users per venue
MM8
every tier, day one
IUM Tag
Scan. MM8 activates.
You find out when it breaks.
A kitchen hand knows the cool room seal is loose. The owner finds out when the combi oven dies at 6pm on a Friday. That is not a system. That is a disaster waiting on a schedule.
You always pay the emergency rate.
No fault history means no leverage. No documentation means no defence. Operators without data always pay the premium rate, the overtime rate, and the parts rate they did not have to.
Compliance is a gap you cannot see.
When a regulator, insurer, or auditor requests documented maintenance evidence, most operators cannot provide it. Not because they were negligent — because no system was collecting it.
How It Works
One tag. One scan. Everything changes.
Tag every piece of equipment.
A durable Matrix Mate QR sticker goes on each item. No app download needed. Any smartphone. Any staff member. From day one, Matrix Mate retrieves the full OEM record — age, warranty status, service history — before the first scan is ever made.
Scan. MM8 activates.
The moment a code is scanned, MM8 is already active. It knows the equipment. It guides the person through the right process for their context. A kitchen hand logging a fault gets prompted differently to a technician arriving to fix one.
The right people know. The record builds.
The moment a fault is logged, the platform automatically notifies the venue manager, operations director, and owner — by email or SMS. No dashboard to check. No chasing. Every interaction builds the IUM record and sharpens MM8.
MM8 is not an add-on. It is the engine behind every IUM.
Included in every subscription. Active on every IUM. At no additional cost. From the first scan. It already knows the equipment — the OEM baseline, the full service history, every fault ever logged, every repair ever made. It does not need to be told.
Think of MM8 as your own specialist technician on permanent standby — one who has read every service note ever written on every piece of equipment in your venue, never forgets anything, and is available the moment anyone scans a tag.
The full MM8 storyGuides staff through fault logging — the right questions, structured and photographed, ready for action
Answers manager queries instantly — ETA, cost estimate, likely cause — from live data, not a voicemail
Briefs technicians before they arrive — OEM baseline, full history, prior repairs, parts replaced
Surfaces consumables ordering at point of scan — right products for that specific machine, ordered in seconds
Identifies patterns invisible to any individual — fault frequency, cost trajectories, end-of-life signals
Never forgets — every interaction, every staff member, every technician, every IUM — permanently retained
Day One
Active from
$0
Additional cost
Every IUM
Coverage
Compounding
Intelligence model
The Difference
Before Matrix Mate. After.
| Without Matrix Mate | With Matrix Mate |
|---|---|
Faults reported verbally — or not at all | Every fault logged on scan, timestamped, photographed, structured |
Manager finds out when the damage is done | Automatic notification the moment a fault is logged |
Technician arrives with no context | MM8 briefs the technician — history, OEM baseline, prior repairs — before they arrive |
Emergency callout rate. Every time. | Competitive bids from qualified providers who already have the fault documentation |
Compliance records that do not exist | Compliance documentation built automatically as a byproduct of normal platform use |
Equipment story told in guesswork at sale | Pre-Sale Audit generated from IUM history — documented, evidenced, value-adding |
Marketplace
One repair job. Multiple bids. Full fault history already attached. You choose.
When a fault is logged on any IUM, you decide how to handle it. Route it to a preferred supplier already in the system — or open it to the Matrix Mate Marketplace and let registered technicians compete for the work. Every bidder sees the full documented fault history before they quote.
No phone calls describing a problem you can barely articulate. The technician arrives prepared. The cost is competitive. The job is tracked from log to close — and every step is added to the IUM record.
How the Marketplace worksOperators
Join the Marketplace — and stop taking whatever rate you're given.
Suppliers & Technicians
Stop chasing cold leads. Get pre-qualified, fully documented fault jobs routed directly to your specialisation.
Equipment Resellers
Stop selling to browsers. Start selling to operators whose own data has already made the case for replacement.
Built on a category with no incumbent. Comparable exits above $400M. MM8 gets smarter with every IUM tagged. Ground floor. Already live.
Investor Overview →